Doby Businlog

Help centre

How can we help?

Straight answers about setting up Do, inviting your team and running your day in it. Can't find what you need? A person on our team will help.

10 answers for “expiry”. Show all topics

Getting started

Set up your workspace, invite your team and find your way around Do.

Why aren't emails being sent from my new workspace?

A new workspace doesn't send email until an admin connects it. Until then, welcome emails, Forgot password? codes, guest-link sign-ups, team mail and expiry emails won't work, but join links, passcodes, passwords and passkeys all work as normal. To connect it, an admin opens Mail in the workspace, pastes an API key from your own Resend account (resend.com) and chooses a From address on a domain you've verified in Resend. The key stays on the server, and only a short hint of it is shown again.

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Workspace & people

Companies, projects and departments, roles, guest links, and who can see what.

What are guest links?

A way to let people from outside, such as a client or a freelancer, join without adding them one by one. An admin picks the places the link opens, view-only or edit access, and an optional expiry of 1 to 365 days. Whoever opens it enters their name and email, and their sign-in details are emailed to them, never shown on screen. Admins get a notification each time someone joins. Guest links need your workspace's email to be connected.

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What happens when I switch off a guest link?

It stops working for anyone new, and so does a link once its expiry date passes: whoever opens it is told it has expired or been switched off. People who already joined through it keep their access until you remove them on the Team admin page.

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Files & reminders

Folders, previews, personal documents, expiry reminders and team email.

Where do files live?

Every company, project and department has its own files, with folders you can give a colour and an icon. You can also write rich-text docs and coloured notes right inside Do. Search finds files by name and by text.

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What can I open without downloading?

PDFs, Word documents (.docx), spreadsheets (.xlsx, .xls and .csv) and text files open in your browser, and Word documents can be edited there and saved back to Do. Each file can be up to 50 MB.

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Who can move or delete a file?

The person who added it, or an admin. Anyone who can edit can copy a file (not a whole folder) to another space they can see. Files are only shown to people who can see the space they're in, or to the person whose personal folder holds them.

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How do expiry reminders work?

Open a file's menu, choose Set expiry date and enter the date, for example when a certificate, an insurance policy or a right-to-work document runs out. Do then reminds the admins, whoever added the file and the person whose personal folder it's in: 30 days before, 7 days before and on the day. Reminders arrive in the bell and by push, and also by email at 30 days and on the day once your workspace's email is connected.

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What are personal folders?

An admin can make a folder someone's own, for example for their contract or training certificates. That person can upload to it and view it from My documents in the sidebar, and admins are told when something new arrives. Admins can also ask one person, or everyone with an unfinished joining checklist, for missing documents, and the request arrives in their bell and by push.

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Can we send email from Do?

Yes, once an admin has connected Resend on the Mail page. Admins can write formatted emails with CC and attachments up to 20 MB in total, including files already in Do, and a sent log shows whether each one was delivered. There's a ready-made template for asking new starters for their joining documents.

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Can I download everything at once?

There isn't a download-all or a full export. You can download files one at a time, save a whiteboard as a PNG image and download reports as CSV. If you'd like your workspace and its data deleted, email hello@businlog.com.

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Still stuck?

Ask a person

Tell us what you were trying to do and what happened. Someone from the Businlog team will reply by email.

Can't get into your workspace?

Your workspace admin can resend your join link or reset your passcode.

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