Doby Businlog

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Straight answers about setting up Do, inviting your team and running your day in it. Can't find what you need? A person on our team will help.

9 answers for “trial”. Show all topics

Getting started

Set up your workspace, invite your team and find your way around Do.

How do I sign up?

Choose Start free trial and fill in your company name, the workspace address you'd like, your name, your work email and a password of at least 8 characters, then pick monthly or yearly billing. If you have an offer code, add it on the same form. We may ask you to confirm your email with a 6-digit code, which lasts 15 minutes; you can ask for a new one or start again with a different email. Your workspace is then set up for you, and a progress screen shows each step as it happens.

Still unsure? Ask us

Billing & account

Prices, the free trial, who counts as a user, and managing or cancelling your plan.

How much does Do cost?

£10 per user per month, or £96 per user per year if you pay yearly, which works out at £8 a month (20% off). There's one plan with every feature, so nothing is locked away behind a higher tier. Prices are in pounds sterling.

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How does the free trial work?

Every new workspace starts with a 30-day free trial with every feature. You won't be charged during the trial, and if you cancel before it ends you pay nothing. Your account page at businlog.com shows how many days of the trial are left.

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Do I need to give card details?

It depends on whether online card payments are switched on, and the sign-up page always tells you which. If a card is asked for, you enter it on Stripe's own secure checkout page, so your card details go straight to Stripe and we never see your full card number. Nothing is charged during the trial, and your account page shows whether a card is saved and, if so, the date of the first charge.

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What happens when the trial ends?

If a card is saved, your subscription starts and you're charged for the users in your workspace. If not, the workspace pauses: your team can't open it, but nothing is deleted, and your account page shows how to reopen it.

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Who counts as a user?

Everyone in your workspace except people who joined through a guest link, so admins and people with limited or read-only access count too. We recount users every hour and whenever you open your account page. On the monthly plan, changes are prorated on your next invoice; on the yearly plan, the prorated difference is invoiced straight away.

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How do I switch plan, update my card or get invoices?

On your account page, choose Manage billing, invoices and card. From there you can switch between monthly and yearly (the change is prorated), update your card, download invoices and change your billing email, address or tax ID. If a payment fails, the workspace stays open and your account page asks you to update your card.

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How do I cancel?

Choose Manage billing, invoices and card on your account page and cancel there. A paid plan stays active until the end of the period you've already paid for, and then your workspace is paused. We don't give refunds for part-used periods, except where the law requires it. If you don't see that button, or you'd like your workspace and its data deleted, email hello@businlog.com.

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I've forgotten the password for my businlog.com account.

On the businlog.com sign-in page, choose Account owner, then Forgot password? and enter the email on your account. We email you a 6-digit code that lasts 15 minutes: enter it with a new password of at least 8 characters and you're signed in, and any other device signed in to your account is signed out. This changes your businlog.com password only, not your password inside the workspace. If the email doesn't arrive, write to hello@businlog.com and we'll help. Your team can still get into the workspace with Forgot password? on its own sign-in page (once its email is connected), a passkey or a join link.

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Still stuck?

Ask a person

Tell us what you were trying to do and what happened. Someone from the Businlog team will reply by email.

Can't get into your workspace?

Your workspace admin can resend your join link or reset your passcode.

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