Doby Businlog

Help centre

How can we help?

Straight answers about setting up Do, inviting your team and running your day in it. Can't find what you need? A person on our team will help.

9 answers for “guest link”. Show all topics

Getting started

Set up your workspace, invite your team and find your way around Do.

Why aren't emails being sent from my new workspace?

A new workspace doesn't send email until an admin connects it. Until then, welcome emails, Forgot password? codes, guest-link sign-ups, team mail and expiry emails won't work, but join links, passcodes, passwords and passkeys all work as normal. To connect it, an admin opens Mail in the workspace, pastes an API key from your own Resend account (resend.com) and chooses a From address on a domain you've verified in Resend. The key stays on the server, and only a short hint of it is shown again.

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Workspace & people

Companies, projects and departments, roles, guest links, and who can see what.

How is a workspace organised?

Into companies, projects and departments. A company can sit inside another company, which helps if you run a group of businesses. Projects live inside a company, and departments live inside a project. Each project has its own task list, whiteboard, files and call, and each department can have its own too. The sidebar shows the whole tree, with a count of open tasks next to each project and department, and Ctrl+K (or Cmd+K on a Mac) jumps to search.

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What's the difference between an admin and a member?

Admins look after the team: they add and remove people, set passcodes, choose who sees what, run the rota, see reports and connect email. Only admins can add, rename or delete companies, and only admins can delete a project or department. Members get on with the work in the places they can see: unless they're read-only, they can add, change and delete tasks and whiteboard items there, and they can delete files they added themselves. Members who can edit a company can add and rename the projects and departments inside it. A workspace always keeps at least one admin.

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Can I limit what someone sees?

Yes. When you add someone, or later from the Team admin page, choose all access or limited access and pick the companies, projects or departments they need. Access to a company covers everything inside it. Access to a single department covers that department's tasks, board, files and call, and nothing else in the project. You can also make someone read only, so they can look but can't change tasks, boards or drawings.

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What are guest links?

A way to let people from outside, such as a client or a freelancer, join without adding them one by one. An admin picks the places the link opens, view-only or edit access, and an optional expiry of 1 to 365 days. Whoever opens it enters their name and email, and their sign-in details are emailed to them, never shown on screen. Admins get a notification each time someone joins. Guest links need your workspace's email to be connected.

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Do guests count as users on our bill?

No. People who join through a guest link are free. Everyone else in the workspace counts as a user, including admins and anyone you add yourself, even if they only have limited or read-only access.

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What happens when I switch off a guest link?

It stops working for anyone new, and so does a link once its expiry date passes: whoever opens it is told it has expired or been switched off. People who already joined through it keep their access until you remove them on the Team admin page.

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How do I remove someone?

On the Team admin page, remove the person. They're signed out at once on every device, and any live connection they had open, such as a call or a board, is closed. You can't remove yourself or the last admin.

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Billing & account

Prices, the free trial, who counts as a user, and managing or cancelling your plan.

Who counts as a user?

Everyone in your workspace except people who joined through a guest link, so admins and people with limited or read-only access count too. We recount users every hour and whenever you open your account page. On the monthly plan, changes are prorated on your next invoice; on the yearly plan, the prorated difference is invoiced straight away.

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Still stuck?

Ask a person

Tell us what you were trying to do and what happened. Someone from the Businlog team will reply by email.

Can't get into your workspace?

Your workspace admin can resend your join link or reset your passcode.

Go to your workspace
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